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COVID Shipping Update - Updated 18/10/2021
We are seeing huge delays from Australia Post and other courier providers due to network congestions. We suggest ordering with Express or Sendle for better delivery times.
Currently we are seeing 3 - 4 business days for Express and Sendle Deliveries on Average. All orders over $40 receive free Express Shipping.
Halloween contact lenses do not charge any delivery charges on Standard Shipping. We offer free standard shipping on all orders, available for any residential and business area in Australia.
Free Standard Delivery time:
It takes a day to proceed with your order. We dispatch the package within one day after receiving your order. The rest of it depends on the courier company and distance of your delivery address. Ultimately, it takes 5-7 working days to get your order delivered. Refer delivery schedule below from Australia Post for estimated delivery times.
Standard Shipping 5 - 7 Business Days (Regional Areas May Vary) - No Tracking Available (Free)
Sendle Tracked Shipping - 2 - 5 Business Days (Regional Areas May Vary) $7.50
Express Shipping 1-3 Business Days (Regional Areas May Vary) $11.55
Missing or lost package:
We are sorry if your package got missing or lost. But it is the case, only if you provide the wrong shipping address. And we’re not accountable for such a lost package.
Shipping is not available on public holidays. If you have placed an order the day before a public holiday, your shipment will transfer to the next working day after that holiday.
If you have mentioned the wrong shipping address, the company is not responsible. You’ll have to pay for both the current delivery and the re-delivery.
Delivery times will be applicable after 1 day of order.
Saturday delivery is only available if you order your item before 2pm on Thursday to an address within Victoria using Express Post. This service will not operate on scheduled public holidays. If the public holiday falls on a Friday or Saturday, the next day of delivery (for Express Post items posted before closing time on the business day before the public holiday) will be the next business day after the public holiday.
Express Post duration stated above cannot be guaranteed to roadside addresses or offshore islands.
Guaranteed service to Mail Center Post Office Boxes only.