Our lenses come in 1-day, 1-month, 3-month, 6-month, and 1-year options. 'Duration' means the time the lens can be used after opening the original packaging. All lenses can be worn for a maximum of 8 hours per day. All lenses must be kept in a lens case and saline lens care solution and all safety requirements must be met to ensure safety.
Are Freshtone lenses comfortable to wear?
Our FreshTone lenses are comfortable to wear and come with instructions for wearing inside the box. All our Freshtone lenses are KFDA approved and ISO certified.
How long will my delivery take?
Free Standard Shipping: 3 to 6 business days. Standard Tracked Shipping: 3 to 6 business days. Express: 1 to 3 business days.
These times count from dispatch, and regional areas may take longer. Orders placed before 1pm Melbourne time on a business day are dispatched the same day.
We are an online store based in Melbourne, with no shopfront. If you are in Melbourne, Victoria, you can choose Click and Collect from Burnside Heights at checkout. We message you when your order is ready and you WhatsApp us to arrange a pickup time.
How do I remove my lenses?
Follow these instructions:
1. Wash and dry your hands thoroughly.
2. Look upwards and hold down the lower lid with a finger from any hand.
3. Gently pinch your eye, taking care not to pinch too hard. Repeat for the other eye.
How do I look after my lenses?
Follow these instructions:
Looking after your beautiful Halloween contact lenses is pretty easy.
Always take your lenses out every night and store them in a lens case in clean solution.
Always refill your lens case with new solution instead of adding more solution on top of what’s already in your case.
Always handle your lenses with clean, dry hands. Wash, rinse, and dry your hands thoroughly with a lint-free towel before touching your lenses.
Always empty and rinse the lens case with fresh solution after use and allow the lens case to air dry.
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